Effective Date: 20/08/2024

This Distance Selling Contract (the “Contract”) is entered into between GoldBalkan (“we,” “us,” or “our”) and the customer (“you” or “your”) in connection with the purchase of goods through our website [www.goldbalkan.com] (the “Site”). By placing an order, you agree to the terms outlined in this Contract.

1. Definitions

• Goods: The products offered for sale by GoldBalkan on the Site.
• Order: A request made by you to purchase Goods from GoldBalkan.

2. Contract Formation

A legally binding contract between you and GoldBalkan will be formed when you place an Order on the Site and receive a confirmation email from us acknowledging receipt of your Order. This Contract will be governed by these terms and conditions.

3. Right to Cancel

You have the right to cancel this Contract within 14 days of receiving the Goods, without providing any reason. To exercise your right to cancel, you must notify us of your decision to cancel by contacting us at:

GoldBalkan
İSKENDERPAŞA MAH. KIZTAŞI CAD. NO: 23 /1A
FATİH/ İSTANBUL
Email: BALKAN.OTO93@gmail.com
Phone: +90 530 463 97 83

You may use the cancellation form available on our Site, but it is not mandatory. To meet the cancellation deadline, you must send your communication before the 14-day cancellation period has expired.

4. Effects of Cancellation

If you cancel this Contract, we will reimburse all payments received from you, including the cost of delivery (except for additional costs if you chose a type of delivery other than the least expensive standard delivery offered by us). Reimbursement will be made without undue delay and no later than 14 days from the day we receive the returned Goods.

You are responsible for returning the Goods without undue delay and no later than 14 days from the day you informed us of your cancellation. You will bear the direct cost of returning the Goods unless otherwise stated.

5. Exemptions from the Right to Cancel

The right to cancel does not apply to certain Goods, including but not limited to:

• Goods made to your specifications or clearly personalized.
• Goods that are sealed for health protection or hygiene reasons if you have unsealed them after delivery.

6. Delivery

We will deliver the Goods to the address you provide during the Order process. Delivery times are estimates and may vary depending on availability and other factors. We are not liable for any delays in delivery caused by circumstances beyond our control.

7. Price and Payment

The price of the Goods will be as stated on the Site at the time you place your Order. Prices include VAT but exclude delivery charges, which will be added to the total amount due. Payment must be made through the methods specified on the Site.

8. Liability

Our liability for any claim arising out of or in connection with this Contract is limited to the amount paid by you for the Goods. We are not liable for any indirect or consequential losses.

9. Privacy

We will process your personal data in accordance with our Privacy Policy. By entering into this Contract, you consent to the processing of your personal data for the purposes of fulfilling your Order and for other purposes described in our Privacy Policy.

10. Governing Law

This Contract shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising under or in connection with this Contract shall be resolved exclusively in the courts located in [Your Jurisdiction].

11. Contact Us

If you have any questions or concerns about this Contract, please contact us at:

GoldBalkan
İSKENDERPAŞA MAH. KIZTAŞI CAD. NO: 23 /1A
FATİH/ İSTANBUL
Email: balkan.oto93@gmail.com
Phone: +90 530 463 97 83